This is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Discover what motivates employees to "stay in the game" and give their best. This book cites examples from a global perspective and a variety of disciplines.
This is an easy-to-understand, easy-to-use workbook that simplifies the tax code and offers great guidance and advice for the submission of yearly tax returns. Busby provides wonderful resources such as line-by-line explanations of tax forms and interprets new changes in the federal tax code. Meant to fulfill your legal requirements and minimize your tax burden this book is a treasure of information and suggestions for all levels of financial maturity in Christian ministry.
360° feedback is a conceptual tool that helps you achieve organizational goals and quickly augment employee performance. Lepsinger and Lucia take readers step by step through the process of setting up a 360° feedback program and easily show how it will benefit companies that choose to employ it. So for those looking to promote change in work culture, improve the excellence of employee performance and instill the values of teamwork within a staff, this book is for you and your organization.
In this self-help book similar to but less structured than Stephen R. Covey's Seven Habits of Highly Effective People, Quinn defines "deep change," discusses the need for personal change, provides insights into the perceptions of an internally driven leader, and challenges the reader to develop a vision that includes the creation of excellence. The book reads easily, and the presentation is inspirational. Few self-help books aimed at developing an individual's leadership skills are available, but this is a good one. [Excerpted from a review on Amazon.com.]
Buckingham and Coffman take the Gallup data from over 80,000 interviews and created this insightful and pragmatic book. This work stresses that good leaders spend more time with the most productive employees and find the right roles for the talent they hire. It explains how to hire for talent and strength rather than experience and to place a high value on clearly defined results. The work continues to explore the realm of incentives and compensation and how motivation and career ladders relate to managing well.
In his famous parable style, Patrick Lencioni takes his readers through the fable of a CEO who runs a struggling firm in the Silicon Valley. Throughout the narrative, she encounters dysfunction and uncooperative employees and finds exemplary ways to approach these challenges and help her team succeed. In working through common behavioral and personality glitches, true teamwork and progress is found, and organizations can learn to operate more effectively, not to mention more amicably.
The follow-up to the bestselling Tomorrow's HR Management, this book presents an international panel of expert contributors who offer their views on the state of HR and what to expect in the future. Topics covered include HR as a decision science, understanding and managing people, creating and adapting organizational culture, the effects of globalization, collaborative ventures, and investing in the next generation. Like its bestselling predecessor, The Future of Human Resource Management offers the very best thinking on the future of HR from the most respected leaders in the field.
In this book Jim Collins finds that it is possible for a good company to become a great company, but there are no shortcuts. Looking at hundreds of companies that made substantial improvement over time, they found consistencies that challenged the status quo of corporate success. These companies all had a constant corporate culture that identified and promoted high performance employees who thought and acted within the corporate culture. Full of example and anecdotes, Good to Great is a wonderful resource for managers and leaders of all shapes and sizes of organizations.
This book explores the problems and complications endured by organizations because of hiring the wrong people for the wrong positions. In an attempt to avoid these headaches, Yate explains three questions that much asked before a final hiring decision should be made: Is the candidate able to do the job? Is the candidate willing to do the job? And is the candidate going to be manageable? These themes are broken into more than 400 more manageable discussions throughout the book, addressing issues that are sure to arise along the way. This updated version includes the latest legal guidelines for human resource professionals, including the Americans with Disabilities Act.
This book is based on the idea that people, not products or strategies, are the basis of organizational success. Pat MacMillan introduces readers to practical and proven processes that will dramatically improve an organization's ability to recruit and select talented people that fit a team's needs well. You'll find user-friendly tools and applications to help steer your organization through recruitment, promotion, and decision making in less than ideal situations.
Carol Barbeito uses this wonderful book to teach her readers about the basics of nonprofit HR management: organizational policies and procedures, nondiscrimination/affirmative action, recruitment, hiring, termination, compensation, supervision, employment conditions, administration, and volunteer policies. This is a thorough framework for developing a comprehensive human resource management system for paid employees, volunteer workers, and outsourced work. Barbeito's book is full of handy features like templates and forms that can be easily adapted to fit your organization; also checklists to help you manage the step-by-step implementation of a complete, efficient HR management system.
This updated version guides its readers through a comprehensive overview of Human Resource Management; including job guidelines, interviewing, hiring, background checks (post 9/11), wage guidelines, benefits and legal compliance. Renckly provides a wonderful resource for those looking to brush up on HR skills and requirements or those new to his area. A wonderfully thorough book that will be a great help for all varieties.
This book allows managers at every level to have the ability take the right action, at the proper time, thereby boosting performance and creating a motivational environment. Rick Tate and Dr. Julie White provide leaders with practical methods, skills, concepts, and applications derived from decades of research on effective organizations. Their goal is to energize managers to elicit the greatest results from their employees, even in times of budget cuts and limited resources.
Managers often dread performance appraisal discussions and even doubt their own ability to accurately assess the work of an employee. In The Performance Appraisal Question and Answer Book, Dick Grote discusses the 100+ most common (and difficult) questions associated with this vitally important, oft misunderstood necessity of the workplace. Full of tips and encouraging advice, this book helps mangers and HR professionals perform this aspect of their jobs more effectively, more confidently, and in a more enjoyable way.
Expert Pat MacMillan analyzes the characteristics of high quality teams and explains how any organization can implement and embrace a "team" paradigm, resulting in greater efficiency in every area of business life.
CLA in partnership with Compensation Resources Inc.
This is an annual study specifically designed to provide important compensation data for use by Christian based organizations. Along with salary data on 70 jobs, the survey also captured benefit information including insurance coverage and human resource trends, such as: paid time off, retirement plans, turnover, etc.
